Privacy policy

Salima Privacy Policy
Effective Date: April 15, 2025

1. Introduction
Welcome to Salima. We value your trust and are committed to protecting your privacy while delivering a seamless experience. 
This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, products, and services. 
By accessing or using our services, you agree to the practices described in this policy.

2. Information We Collect
A. Personal Information
When you make a purchase or interact with our services, we may collect personal details such as:
Contact Details: Your name, email address, postal address, and telephone number.
Payment Data: Credit/debit card details and payment billing information for processing orders.
Account Information: If you create an account with us, we may collect information necessary to manage your account, including your preferences and order history.
B. Non-Personal Information
We also collect information that does not personally identify you, including:
Device Information: Browser type, operating system, and IP address, which help us tailor your experience.
Usage Data: Details about your website visits and interactions through cookies and similar tracking technologies.

3. How We Use Your Information
The information we collect is used for multiple purposes, including:
Order Fulfillment: Processing and delivering orders and providing customer support.
Communication: Sending order confirmations, updates, promotional offers, and personalized recommendations.
Website Optimization: Enhancing our website's functionality, design, and overall user experience.
Security: Detecting and preventing fraud, managing risk, and safeguarding our systems.
Analytics: Understanding usage patterns to continuously improve our products and services.

4. Sharing and Disclosure of Information
Salima respects your privacy and does not sell, rent, or trade your information with third parties. We may share your data in the following situations:
Service Providers: Trusted third-party partners who help with payment processing, website hosting, shipping, and marketing.
Legal Obligations: When required by law, regulation, or valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new entity.

5. Cookies and Tracking Technologies
We utilize cookies and similar technologies to enhance your browsing experience and gather information on site usage. These tools help us:
Monitor website traffic and measure performance.
Provide customized content and relevant advertisements.
Improve the overall functionality and user interface of our site.
Most browsers allow you to control cookies through your settings; however, disabling cookies may affect certain features of our website.

6. Data Security
We implement robust security measures designed to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our protocols include:
Encryption: Utilizing secure socket layer (SSL) technology to encrypt sensitive data during transmission.
Access Controls: Restricting access to personal data only to employees and service providers who require it for business operations.
Continuous Monitoring: Regular reviews and updates of our security procedures.
While we strive to secure your information, no method is entirely foolproof. We encourage you to safeguard your account details and promptly inform us of any suspicious activity.

7. Your Rights and Choices
You have control over your personal information. You can:
Access and Update: Request access to the information we hold about you and update it if necessary.
Opt-Out: Choose not to receive marketing communications by following the unsubscribe instructions in our emails.
Deletion: Request deletion of your personal data, subject to legal or contractual requirements.
For any of these rights, please contact our Privacy Support team at EMAIL

8. International Data Transfers
If you are accessing our site from outside our primary operating regions, please note that your data may be transferred and processed in jurisdictions with different data protection laws. We ensure that any such transfers comply with applicable legal requirements to safeguard your information.

9. Third-Party Services
Our website and services may include links to third-party sites or employ external service providers (for example, payment processors and analytics tools). These third parties have their own privacy policies, and we encourage you to review them. Once you leave our site, this Privacy Policy no longer governs your information.

10. Policy Updates
Salima reserves the right to update this Privacy Policy to reflect changes in our practices or relevant laws. Significant updates will be communicated on our website, and the revised policy will be effective immediately upon posting. We recommend that you review this policy periodically.

11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Salima Customer Care
Email: 
Postal Address:
Salima,